AI Reputation Score

Terms of Service

Last updated: April 13, 2026

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These terms govern access to and use of the AI Reputation Score platform by customers, invited collaborators and enterprise users linked to a workspace.

1. Service scope

AI Reputation Score provides software capabilities for AI Reputation monitoring, run execution, reporting, executive exports, operational workflows and analysis of queries, citations, competitors and first-party signals.

2. Access and accounts

Access to the platform is granted through local accounts or enterprise identity providers enabled by the workspace. Each user is responsible for the use of their credentials and must operate within the permissions granted by role and project/workspace scope.

3. Customer responsibilities

The customer is responsible for data uploaded or connected through integrations, permissions obtained from third-party providers, choices regarding allowed domains or users and the accuracy of operational configurations it decides to enable.

4. Acceptable use

The service may not be used for unauthorized access attempts, abusive scanning, unlawful data collection, violation of third-party provider terms or intentional workloads that compromise system reliability, security or integrity.

5. Reports, insights and limitations

Scores, benchmarks, summaries, recommendations and reports are decision-support outputs and do not constitute legal or financial advice nor a guarantee of commercial results. Outcomes also depend on third-party providers, integration availability and source-data quality.

6. Service availability

We work to maintain operational continuity, monitoring and recovery processes. However, maintenance, infrastructure incidents, third-party provider limits or customer-side misconfiguration may temporarily affect runs, delivery, reporting or enterprise sign-in.

7. Changes and termination

We may update the product, its workflows and these terms for technical, regulatory or security reasons. Continued use of the service after an update implies acceptance of the revised terms, unless different customer-specific contractual terms apply.

If these general terms conflict with a customer-specific signed commercial agreement, the specific commercial agreement prevails.